How We Work

Four phases.
An explicit decision at each one.

Exhibit 01 · El modelo operativo

De Diagnóstico a Operación Continua, en pasos verificables.

Cada fase produce un entregable medible. La transición a la siguiente requiere aprobación explícita del cliente.

FASE 01
Diagnóstico
2 a 4 semanas
FASE 02
Despliegue Acotado
6 a 12 semanas
FASE 03
Proyecto Completo
3 a 9 meses
FASE 04
Operación Continua
SLA permanente
Decisión al final de cada fase Medir · Ajustar · Avanzar

Duraciones típicas observadas sobre el portafolio Accendo (2010–2026). Los rangos cubren los percentiles 25–75; la Fase 04 es continua por diseño.

01

Phase 01 · Diagnostic

Deliverable

The proposal, after the analysis.

Conversation, discovery form, proposal.

02

Phase 02 · Bounded Deployment

Deliverable

Live platform in bounded area. Scale plan documented.

Real implementation on a specific process or area. A bounded deployment designed to operate and produce value from day one. Scales to the Full Project on already-validated data.

03

Phase 03 · Full Project

Deliverable

Platform in production. Operations team trained.

The project activates on data already validated by the client. Full coverage. Productive integration. SLA and structured support.

04

Phase 04 · Continuous Operation

Deliverable

Decide how it scales.

Continuous support on the installed operation: platform improvements, new versions, training, and maintenance visits. Support in future client deployments and integration with other operations.

Each phase ends with a decision. No next phase without explicit approval.

Dedicated Accendo consultant, assigned from day one, present through every phase.